SHIPPING 
RETURNS & EXCHANGES
TERMS OF SERVICE & PAYMENT METHOD
PRIVACY POLICY

SHIPPING

HOW LONG WILL MY ORDER TAKE TO ARRIVE?

We ship items within 24-48 hours of purchase completed.  If you puchase an item over the weekend, we will confirm and ship out by the next business day.  We ship via
Canada Post and other shipping services if needed. 

The below delivery timelines do not include processing time. 
These times are approximate and might reflext the exact time of delivery.

We ship to all Canadian provinces and territories and to the contiguous United States, Alaska, Hawaii
We can ship to other counties, please contact The Boyds Bears Shop directly for inquiries.

Delivery standards are based on normal delivery conditions and are subject to change without notice. 
Once an order has been dispatched and collected by Canada Post, or any other shipping services.  The Boyds Bears Shop no longer has any control over the handling and delivery times of the parcel.  If for some reason we are unable to dispatch your order within two days of receipt of your order The Boyds Bears Shop will contact you.

International Shipping – duties, taxes and fees
The reviever will be responsible for payment of duties, taxes and fees. In rare instances, these may be charged to a third party.   This will be set in the shippment label when it is created.

The Boyds Bears  shipping rates are based on size and weight. 

 

 

Priority shipping (next business day delivery) is available for eligible products shipped to select postal codes. If your order is eligible for Priority delivery, this option will appear during checkout as an available shipping method.

 

 

Within Canada we ship with Canada Post,  UPS and Puralator and any other services at competative pricing. 
US deliveries are shipped using Canada Post or a shipping service currently available available at competative pricing.

The customer pays only the shipping charges shown on the online order. Customers and recipients are never required to pay additional fees at time of delivery.
Yes, there is a duty on items valued at $800 or more that are imported from Canada to the United States:

Section 321
This provision of the Canada-United States-Mexico Agreement (CUSMA) allows small consumer items valued at less than $800 and weighing under 50 lbs to cross the border duty free.

Customs and duty fees: There are no duty fees on orders shipped within Canada. Customers pay taxes based on the ship-to address. Most orders shipping to the US are also exempt from duty fees. 
Personal use
Items valued between $800 and $1,800 are subject to a flat 4% duty rate. Items valued over $1,800 are subject to entry requirements and duty assessment

RETURNS & EXCHANGES

WHAT IS THE BOYDS BEARS SHOP RETURN POLICY?

We all love finding a good deal, however, please be aware all our sales are final at time of puchase.
Due to the nature of our business selling second had collectibles alike, we are unable to offer refunds or returns on all goods sold.
Please contact us directly, so we can help solve any issues  you might be having regarding your order.

• Shipping fees are non-refundable

TERMS OF SERVICE & PAYMENT METHODS

WHAT ARE YOUR TERMS OF SERVICE?

1. TERMS
By accessing the website at https://boydsbears.ca, you are agreeing to be bound by these terms of serice, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable laws.  If you do not agree with any of these terms, you are prohibited from using or accessing this site.  The materials contained in this website  are protected by applicable copyright and trademark law.

2. DISCLAIMER
a. Material on The Boyds Bears Shop website are provided on a “as is” basis.  The Boyds Bears Shop makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantablity, fitness for a particular puropose, or non-infringement of intellectual propery or other violation of rights.
b. Further, The Boyds Bears Shop does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.

3. LIMITATIONS
In no event shall The Boyds Bears Shop or its suppliers be liable for any damages (including, without limitation, damges for loss of data or profit, or due to business interruption)
arising out of the use or inability to use the materials on The Boyds Bears Shop website, even if The Boyds Bears Shop authorized representative has been notified orally or in writing or the possibility of such damage.  Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damges, these limitations may not apply to you.

4. ACCURACY OF MATERIALS
The materials appearing on The Boyds Bears Shop website could include technical, typographical, or photographic  errors.  The Boyds Bears Shop does not warrant that any of the materials on its website are accurate, complete or current.  The Boyds Bears Shop may make changes to the materials contained on it’s website at any time without notice.  However The boyds Bears Shop does not make any commitment to update the materials.

5. LINKS
The Boyds Bears Shop has not reviewed all of the sites linked to it’s website and is not responsible for the contents of any such linked site.  The inclusion of any link does not imply endorsement by The Boyds Bears Shop of the site.  Use of any such linked website is at the user’s own risk.

6. MODIFICATIONS
The Boyds Bears Shop may revise the terms of service for it’s website at any time without notice.  By using this website you are agreeing to be bound by the then current version of the terms of service.

7. GOVERNING LAW
These terms and conditions are governed by and construed in accordance with the laws of Canada and you irrevocably submit to the exclusive jurisdiction of the courts in the province or location.

– Credit Card
– Google Pay
– PayPal
– E-transfers are accepted as well (Please inquire directly with The Boyds Bears Shop, before you order – With regards to pickup)

PRIVACY POLICY

WHAT ARE YOUR PRIVACY POLICIES?

Most of your personal data is collected from you when:
– You sign up for our services;
– You request assistance from our customer support team;
– You request other information from us;
In order to deliver the best service to you, we make collect the following information:

Account related information is collected when you sign up for our Services.  This informatin may include your name, address, phone number, email address, credit card information, etc. 
Service Usage Data can include, but exclude automatically collected data when you interact with our Services.  This information may include data about your interactions with the features, content and links contained in our Services, time of interaction, browser type and configuration, operating system used, IP address, language preferences, and other cookie data.  Whiel none this data will allow us to directly identify who you are, some of this data can be used to approximate your loaction.  

We believe in minimizing the data that we collect.  We will only use your data when we have been given permission to do so, when it is needed to deliver the Services that you have purchased, or for legal compiance or other lawful purposes. 
These usages included:
Delivering, updating, and improving the Services that we provide to you.  We collect various data relating to your purchase, use and interactions with your Services. We us this dat to:
– 
Improve and optimize the performance of our Services
– Identify and ivestigate security risks, errors, problems, and needed enhancements to our Services
– Detect and prevent faud and abuse of our Services
– Collect statistics about the use of our Services
– Analyze how you use our Services and which of our Services are most relevant to you

Most the data that we collect is statistical data about how people use our Services and is not linked to any personal data.  Compliance with legal, regulatory, and law enforcement requests.  We cooperate with law enforcement and goverment officials and private parties to comply with the law.  We will, in our sole discretion, disclose and information abou you to such parties as necessary to respon to claims and legal processes, to protect our propery and rights or the property and rights of a third party, to protect the safety of the public or an individual, or to prevent or to stop illegal or unethical activity.  If we are legally permitted to do so, we will take reasonble steps to notify you in the event we are required to proved your infromation to a third paries as part of a legal process. 

How we secure and retain data?
We follow generally accepted standards to collect, store and protect personal data, including the use of encryption.  We retain personal data for a long as it is needed to proved the Services you have requested, and therafter for legal and business purposes.  These may include retention periods:

– Mandated by legal, conractual, or similar obligations;
– For resolving, preserving, enforcing or defending our legal and contractual rights;
– Needed to maintain adequate and accurate business and financial records.

How you can access, update, or delete your data?
You can access, view and update your personal data by signing into your account and visiting “My Account”.  If you are unable to access “My Account” for any reason, you may contact us via email.  If you make a request to delete your personl data, that request will be honoured only to the extent where the data is no longer needed for the Serices you have purchased, or when it is no longer requed for our business, legal or contractual record keeping requirements.  We resrve the right to modify this privacy policy at any time.  Please review this document from time to time so that you are aware of what information we collect and how we use it. 

Communication
From time to time we may send out email messages alerting you to the following:
– To remind you about providing feedback if you like our services.
– Promotional offers from us periodically 
– If you contact us for any questions you might have.